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Full Time

13 days ago

Search Consultancy

£21,000 per annum

Customer Service Coordinator


Full Time



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An established manufacturing business with over 100 years experience are recruiting for a Customer Service Coordinator to join their team in Huddersfield! The company has a Global Distribution Network, they pride themselves on delivering exceptional service to their customers and are looking for someone with the relevant experience and background to join them on their journey.

The role of a Customer Service Coordinator will be to play a key part in servicing their clients and will have experience in handling inbound calls & emails as well as processing new orders and responding to queries and complaints within agreed time frames!

You will be required to work Monday to Friday (Apply online only) (37.5 hours per week) with a basic salary of up to £21,000 Per Annum. You will also receive other benefits such as 25 days annual leave + bank holidays including company pension and death in service.

What will you key responsibilities be?* First point of contact for all inbound calls & emails * Responding to queries & complaints within a timely manner* Taking orders over the phone and email and processing them on the system* Using the system to provide order updates to customers* Processing sample orders and scheduling them for dispatch Who are we looking for?

* Previous customer service experience within a similar role* Exporting and Importing experience would be desirable * Demonstrate a high level of attention to detail & organisation skills* Be confident, friendly and be able to liaise with people at all levels* Strong communication skills both verbally and written* And be able to remain motivated and resilient at all timesAnd how will you benefit?

* A basic salary of up to £21,000 Per Annum* 25 days annual leave + bank holidays * Monday - Friday 37.5 hours with a 4pm finish* Brand new offices with free parking* Company pension* Death in service * Hybrid working So, if you are looking for a new opportunity and would love to learn more?

Please submit your CV to be considered today!Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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