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Onboarding Specialist

£30,000 per annum
Location

Manchester

Contract type

Full Time

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On boarding Specialist - Up to �30,000 - SaaS - Fully Remote

An award-winning software-as-a-service (SaaS) solution is looking to hire an ambitious, forward-thinking Onboarding Specialist to help ensure new clients are onboarded successfully and are set up to get maximum return on their investment.

Key Responsibilities include;

  • Train and support new clients (both online and on clients site) to ensure they are ready for product launch in their business
  • Provide initial support to new clients via email and telephone;
  • Work with the Technical Team who can assist in the configuration and set up of the client

databases

  • Communicate client information and requirements back to the team;
  • Ensure quality of service by developing a thorough and detailed knowledge of the product and maintaining this as new features are released.

To be successful in your application for this role you will have;

  • experience implementing SaaS software
  • excellent communication skills, with experience liaising with external clients
  • strong problem-solving skills
  • Used to working in a fast paced environment
  • willingness to travel

Apply now in a few quick clicks

By applying a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

By applying a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Apply now in a few quick clicks

By applying a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

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