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Part Time

15 days ago

Vanilla Recruitment (UK) Ltd

£11.10 per hour

Administrator - Temporary


Part Time


Market Harborough

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On behalf of a leading professional body, we're currently recruiting a skilled administrator to provide support to a busy regional team.The successful candidate will enjoy working in a fast-paced environment, and will take responsibility for the day-to-day management and development of activities and initiatives, including the regional programme of both virtual and face-to-face events.

Applicants should be comfortable with digital platforms (or keen to develop these skills), as a key part of the role will involve working closely with the teams delivering online events. You will also be a first point of contact for member, fellow and delegate enquiries and should therefore demonstrate excellent customer service skills.

Duties and responsibilities:Supporting the organisation and professional delivery of events, including regional and national conferences and membership engagement meetings (both virtual and face-to-face)Supporting the delivery of virtual MS Teams training eventsManaging the approval of job descriptions within specified regionsProviding administrative support to the regional team by servicing regular stakeholder engagement meetingsSupporting the team with the administration of competitions and other regional schemes and initiativesFacilitating the management of accurate records by communicating regular updates to the regional services teamMaintaining appropriate working knowledge of various systems, such as CRM, Dotdigital and Survey Monkey and develop robust user skillsProviding excellent customer service at regional events, ensuring delegates needs are metProvide general administration support to the regional team as requiredCommunicating with members within the regional network, and actively contributing to the development of membershipSupporting the development of good practice and improvement of service deliveryPromoting and maintaining a professional and positive image of the organisationEnsuring policies and procedures are adhered to and recommending changes when appropriateBasic web content management Skills and experience required:A levels or equivalent qualifications (or proven relevant experience)Previous experience in a similar role supporting the organisation of conferences, high-level stakeholder meetings and/or training events, ideally within a professional membership organisationProficient in the use of Microsoft Office packages eg Word, Excel, PowerPoint, Outlook, MS Teams and database systems eg CRMWorks to high levels of accuracy, maintaining accurate records, with excellent attention to detail.

Enjoys working to deadlines in a fast-paced and busy environmentUnderstands customer needs and the importance of members in a membership organisation and works to provide excellent customer service and delegate experienceWilling to travel within the UK if required Hours of workMonday to Friday 9.

00am - 5.

00pm, 35 hours per week Salary and benefits:£11.

10 per hour

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