Process Delivery & Performance Analyst
Reading
Full Time
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Key Responsibilities Benefits Competitive salary and bonus structure.
Ensure the integrity of the document structure within the process repository to create and amend process diagrams in Signavio applying BPMN (Business Process Model & Notation) and developing so the processes interaction ensures an end to end process flow.
Enhance and champion the use of process governance across the business and the need for documentation and process controls. Highlight and recommend instances where key controls must be improved.
Deliver and promote continuous improvement and culture in line with streamline providing high quality and robust information to support decision making and to deliver our strategy, services and priorities.
Support and lead the design and build of a continuous improvement of the value chain framework and socialization business wide to ensure it is well understood and used.
Be the SME for the transition and/or transformation project team by delivering Target Operating Models, lead process workshops within our company and their key Suppliers. Develop and improve process templates, ensure and support process SMEs to complete Process Definition Documents. Develop and deliver regular process status reports.
Maintain the integrity of the Signavio repository and Process Portal.
Competitive pension scheme.
Flexible working/Work from Home
Life insurance.
Cycle to Work.
Retail Discounts.
Competitive refer a friend scheme.
Private Healthcare Insurance.
Person Specification
Awareness of Process notation (e.g. BPMN 2.0) and Process repositories (e.g. Signavio)
Ability to plan and facilitate workshops and meetings to deliver an agreed outcome
Knowledge of TM-Forum standards, (eTom)
Demonstrable evidence of deep knowledge of process frameworks (BPM etc.), as well as Lean, Six Sigma, Kaizen or equivalent process improvement methodologies.
Lean techniques and or Six Sigma Qualification, Green belt
Practice in BPMN 2.0, Signavio. Hons Degree or equivalent in computer science, telecommunications or engineering
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