Service Delivery Analyst

Our client, an established company who are constantly working to improve and innovate within their sector, is currently looking for a Service Delivery Analyst to join their team near Slough.

With an emphasis on teamwork and collaboration within the business, our client is focused on providing a positive and engaged working environment with a real focus on growing and developing their business making it a great place to work and build your career.

Key Responsibilities

• Gather and analyse data and identify trends that are in line with customer demand
• Analyse data and create in depth reports to present to the rest of the team
• Assist with customer onboarding when required and ensuring successful service delivery
• Provide project management support
• Monitor and report on KPIs

Requirements

• Previous experience in a similar data driven/project coordinator role
• Excellent knowledge of Excel
• Strong writing and insight skills
• Highly organised and detailed oriented individual with excellent communication skills

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.