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Full Time

11 days ago

Perigon Search Ltd

£45,000 - £50,000 per annum

Service Manager


Regime

Full Time

Location

St Albans

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We currently have a Service Manager vacancy for an ambitious commercial heating, air conditioning and refrigeration company based in the South East. Our client were formed over 20 years ago, serving the HVAC market and are a group of companies offering a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment.

The ideal Service Manager candidate: * A technical background within the HVAC market (ideally gas and air conditioning). * Experience of service and maintenance contract framework and negotiations. * Excellent communication skills, both verbal and written.

* Software based IT skills. * Excellent organisation and leadership skills. * Proven client facing/customer service experienceBenefits of the role: * Basic salary of up to £50,000 * Uncapped profit related bonus structure * Company car allowance/public transport covered * Medical insurance after qualifying years of service * Excellent company pension schemeResponsibilities: * Responsible for a portfolio of clients in both the public and private sectors, ensuring excellent service delivery and maintaining long-standing relationships.

* Day-to-day responsibilities will be to efficiently manage the service and maintenance operations ensuring clients expectations are exceeded.

* In order to achieve set targets, you will oversee service quality standards and productivity of the engineers. * Producing high quality information for clients. * Ensure continuous improvements as well as maintaining and growing client relationships to ensure contract retention.

* Demonstrating a level of technical ability and be confident leading technical conversations with service engineers and clients, discussing systems as well as service and maintenance works, schedules and remedial works

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Interested in this position?

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Apply now
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