Fire Service Manager
EH55- Fire Service ManagerLocation: Stevenage Salary: £45,000+ Overview: Our Client is looking for a Fire Service Manager to join their team in the Stevenage area. Training will be provided for their Alarm Receiving Centre (ARC) Database and for their own bespoke Customer DatabaseDuties and Responsibilities:Budget responsibility for managing the Fire Service Department including the Engineers, Clerical Support and liaise with the Fire Installation Department.
Ensure that the Fire Service Engineers have services booked in for the following week and they have the relevant paperwork. Organise sending service reminder letters to Customers and booking them in as requested.
Respond to Customer callouts.Checking and approving Fire Service Engineers' time sheets.Price-up works orders for invoicing.Resolve fire activations and false activations. Manage false alarms and their statistics.Manage Customers' telephone enquiries and Customers’ complaints.
Prepare letters to Customers.Manage Fire Service Engineers' technical problems and hands-on assistance on site.Organizing the call out rota and informing ARC.If the occasion arises be included on the call out rota.Manage the Fire Service Engineers' holidays and absenteeism.
Propose in-house and vans stockholding to support our systems.Prepare quotations for fire extinguishers, fire hoses and minor works installation by designing or interpreting specifications provided for conventional fire and analogue fire system, and as and when required, design and price other systems such as PA / VA systems, emergency lighting, refuge systems, care call systems, disabled toilet alarms and induction loops.
Complete all appropriate documentation, in accordance with the requirements of the appropriate British Standards and Approval Bodies documentation.
Product auditing. Skills and Qualifications: You must have a thorough technical knowledge of the following manufacturers' products: ~ Advanced ~ Apollo ~ C-Tec ~ Kentec ~ Kidde ~ Menvier ~ VesdaComputer Skills: ~ Word ~ Excel ~ Outlook ~ CAD an advantageBe prepared to use a paperless environment as it is developed.
We are looking for five years’ experience. It is essential to be experienced in fire alarms Location: Stevenage Salary: £45,000
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