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Training Account Manager
Lead and support a network of training providers to ensure high-quality, industry-relevant training and assessment. Act as the main contact for provider relationships, promote continuous improvement, and work with internal teams to maintain standards and compliance.
Key responsibilities
- Develop and maintain strong relationships with training providers.
- Monitor and support quality assurance and continuous improvement activities.
- Provide guidance on training, assessment and competence processes.
- Coordinate with product and compliance colleagues to implement standards.
- Manage and prioritise stakeholder requests and deliver to agreed timescales.
- Conduct provider visits for review, support and collaboration.
Person specification
- Experience: Stakeholder or relationship management experience; familiarity with engineering, technical training or similar sectors; experience with quality assurance and assessment.
- Skills: IT literate; strong communication and interpersonal skills; organised and able to manage competing priorities; customer focused and commercially aware.
- Attributes: Proactive growth mindset; collaborative team player; self-motivated and pragmatic problem solver.
Benefits
- Laptop and mobile phone provided.
- 25 days holiday + bank, plus Christmas closure, rising to 30 days with service
- Generous pension scheme via salary sacrifice.
- Cycle to work and e-car lease schemes.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay and leave.
- Home office setup assistance.
