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Our client, a well-established travel management company based in Aberdeen, is seeking an experienced Senior Business Travel Consultant due to continued growth. This is a Monday to Friday role on a hybrid basis with a competitive salary dependent on experience.Senior Business Travel Consultant responsibilities:
- Manage end-to-end business travel bookings, including air, hotel, car rental, rail, and ancillary services.
- Provide expert advice on travel options, fares, and destinations
- Create reservations using the Amadeus GDS including changes, reissues and refunds
- Handle complex itineraries, VIP client travel, and multi-leg international trips whilst adhering to company policy
- Deliver exceptional customer service via phone, email, and online platforms.
- Stay updated on industry trends, airline policies, and travel regulations.
Senior Business Travel Consultant skills required:
- Minimum 3 years of experience as a Senior Business Travel Consultant.
- Proficiency in Amadeus GDS is essential.
- Strong knowledge of international fare construction, ticketing, and reissue processes.
- Excellent communication, problem-solving, and customer service skills.
- Ability to work independently as well as part of a team.
- Flexibility to adapt to client needs in a fast-paced environment.
Additional information:
- Competitive salary and performance bonuses
- Generous holiday allowance
- Hybrid working arrangements
- Opportunities for career growth and development
- Supportive and collaborative team environment
- Travel discounts and industry perks
- Sabbatical
