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Salary: 30,000 - 33,000 DOE
Location: Aberdeen
Type: Full-time, Permanent
Are you experienced in hire desk, trade counter, or internal sales? Do you enjoy delivering excellent customer service while managing the full hire process? This is an exciting opportunity to join a well-established business with a strong foothold and well respected brand in their market.
About the Role
You'll be the first point of contact for customer enquiries, managing the end-to-end hire process, from initial query to material and equipment delivery and off-hire. This role combines customer service, administration, and sales, so we're looking for someone who is proactive, organised, and commercially aware.
Key Responsibilities
- Handle incoming calls, emails, and face-to-face enquiries
- Convert enquiries into profitable hires and upsell where possible
- Prepare hire paperwork, contracts, and delivery documentation
- Manage CRM and hire software systems (training provided)
- Maintain accurate records and ensure compliance with company policies
- Build strong relationships with customers and internal teams
What We're Looking For
- Previous experience in hire desk, trade counter, or internal sales (essential).
- Strong communication and organisational skills.
- Ability to work in a fast-paced environment and prioritise tasks.
- Customer-focused with a proactive approach to problem-solving.
What's in It for You
- Competitive salary of 30,000 - 33,000
- 31 days annual leave
- Opportunity to join a supportive team in a growing business
- Career development and progression opportunities
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
