HR Administrator

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate HR Administrator to join our growing business on a permanent basis.

PURPOSE OF ROLE

To provide comprehensive administration support across the HR function, ensuring the

provision of an excellent HR service to managers, employees and other internal / external

stakeholders through the employee life cycle.

In this role you can expect to:

• Prioritise your workload effectively to meet deadlines, manage multiple tasks, and use initiative and ability to work autonomously with minimal supervision.
• Ensure accuracy of all administration duties as crucial to the integrity of our service  to key stakeholders, and provide bespoke administrative support to the specialist functions
• Maintain consistent HR electronic filing, ensuring accuracy of information in line with GDPR requirements
• Support the training team with the booking and coordination of courses
• Process transactional HR requests i.e. starters/leavers/contractual changes in line with agreed SLA's
• Respond to queries relating to HR processes and practices and escalating when required
• Support Line Managers with troubleshooting queries throughout the employee lifecycle
• Process candidates and communicate with stakeholders through the Second Chance Initiative

You should apply if you have:

· Advanced MS Office skills and experience of using multiple web-based applications

· Strong oral communication, listening, and writing skills with the ability to present updates and contribute actively in team meetings

· The ability to co-ordinate, plan and prioritise work in a rapidly changing environment whilst ensuring deadlines are met

· The ability to quickly build rapport with colleagues and internal customers & the ability to recognise and handle sensitive/confidential information

· Experience of managing stakeholders

· Strong customer service approach / solution orientated

· Worked in an HR environment or working towards HR qualification would be preferred

Alongside this we can offer you:

�? Best Place to Work 2025?? Supportive and collaborative team?? Healthcare and cash back plans?? 15% discount in our stores and 30% discount in our group restaurants ??? Partner discounts �? Subsidised on site restaurant and Costa (Head Office)??�? Mental, physical and financial wellbeing support