Administrator / Customer Service Temp

This temporary Administrator / Customer Service role in Airdrie is ideal for someone with a passion for providing excellent customer support and ensuring smooth administrative operations. The position requires strong organisational skills and a focus on delivering high-quality service in the transport & distribution industry.

Client Details

This opportunity is with a medium-sized organisation operating within the transport & distribution sector. The company prides itself on delivering efficient services and maintaining a professional approach to its operations.

Description

• Provide excellent customer service by handling queries via phone and email.
• Maintain accurate records and update internal databases as required.
• Coordinate with team members to ensure timely resolution of customer issues.
• Process and manage documentation related to transport & distribution operations.
• Assist with scheduling and tracking shipments to ensure on-time delivery.
• Support the management team with general administrative duties.
• Monitor and report on customer satisfaction metrics.
• Ensure compliance with company policies and industry regulations.

Profile

A successful Administrator / Customer Service Temp should have:

• Previous experience in an administrative or customer service role, ideally within the transport & distribution industry.
• Proficiency with standard office software, including Microsoft Office Suite.
• Strong organisational and multitasking skills.
• Excellent communication skills, both written and verbal.
• A proactive approach to problem-solving and attention to detail.
• The ability to work effectively as part of a team in Airdrie.

Job Offer

• Hourly pay of approximately 13 to 15.40, depending on experience.
• A temporary contract offering flexibility and the opportunity to gain valuable experience.
• The chance to work in a supportive and professional environment.
• Exposure to the transport & distribution industry in Airdrie

If this Administrator / Customer Service Temp role aligns with your skills and interests, we encourage you to apply today!