Customer Service Administrator

Pertemps Redditch Commercial

Posted 11 hours ago, valid for 23 days

Alcester, Warwickshire B50, England

£23,500 - £25,000 per hour

Full Time

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Sonic Summary

The position of Customer Service Administrator is available in Bidford-on-Avon, requiring a full UK driving license due to the location.
The salary for this full-time, permanent role ranges from £23,500 to £25,000.
Candidates should have previous experience in a customer service or telephone-based role.
Key responsibilities include delivering exceptional service, maintaining customer records, and assisting with administrative tasks.
A positive attitude and the ability to manage multiple tasks in a fast-paced environment are essential for success in this role.

Job Title: Customer Service AdministratorLocation: Bidford-on-Avon (must drive due to location)Salary: £23,500 – £25,000 Hours: Full-Time, Permanent, Monday to Friday, 9am-5pmWe’re looking for a proactive, friendly, and confident Customer Service Administrator to join a busy team based in Bidford-on-Avon. This role is ideal for someone who enjoys building customer relationships and thrives in a fast-paced, varied environment. You’ll be the first point of contact for customers and play a key role in delivering a high standard of service over the phone and via email.Key Responsibilities:

Deliver exceptional customer service to new and existing clients via telephone and email
Maintain clear and accurate customer records using internal systems
Make outbound follow-up and prospecting calls to support ongoing business growth
Support administrative tasks including document handling, filing, and data entry
Help resolve customer queries efficiently to maintain excellent client satisfaction
Assist with internal marketing and business development campaigns
Collaborate with the wider team to implement both short- and long-term project goals

What We’re Looking For:

Previous experience in a customer service or telephone-based role
Strong administration skills and high attention to detail
Comfortable managing multiple tasks in a busy environment
A positive, team-focused attitude with the ability to work independently
Must have a full UK driving licence and own transport (due to location)
Background or interest in the beauty industry is a plus but not essential

If you're someone who takes pride in delivering great customer experiences and wants to join a supportive, professional team, we’d love to hear from you.If you feel you have the relevant skills and experience for this position please click apply or email your CV to .

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