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Resident Lettings Executive
Alderley Edge, Cheshire
26,000 + Commission (OTE 40,000) | Permanent
Are you a confident, people-focused sales professional who loves closing deals, building relationships and delivering exceptional customer experience? Whether you come from lettings, estate agency, consultative sales, telesales or face-to-face customer engagement, this could be the perfect next step.
We're looking for a Resident Lettings Executive to join a fast-paced, high-growth team supporting the letting of premium residential/student apartments across the UK.
This is an exciting opportunity for someone who wants a stable career, great earning potential, full training, and the chance to work with an international customer base.
The Role
You'll be part of a central sales team responsible for filling high-quality accommodation and achieving 100% occupancy for the upcoming academic year. You'll handle warm leads, support prospective residents, and help guide them through the booking journey.
This is a role for someone who thrives in phone-based sales, enjoys building rapport quickly, and knows how to convert enquiries into confirmed bookings.
What You'll Be Doing
- Managing inbound enquiries via phone, email, WhatsApp, WeChat and other messaging platforms
- Handling remote bookings for UK and international customers
- Creating rebooking & referral opportunities using strong customer relationships and social media engagement (TikTok, Instagram, WeChat, Red)
- Scheduling viewings with on-site residence teams nationwide
- Following up every lead to maximise conversion and hit lettings targets
- Supporting brand awareness and providing a first-class customer experience
- Reporting on daily/weekly activity, conversions and lettings performance
What We're Looking For
- Experience in Lettings, Estate Agency, Consultative Sales, Telesales, Customer Service or Promotions
- Confident communicator with strong written and spoken skills
- Organised, proactive and motivated by achieving targets & earning commission
- Able to build rapport quickly with customers from the UK and overseas
- Additional languages are a bonus but not essential
- Personable, professional, reliable and committed to delivering results
Hours & Flexibility
This is a full-time role based in Alderley Edge, with some flexible shifts to support international markets. Occasional Saturdays/bank holidays may be required (with time off in lieu). One WFH day per week available.
Why Apply?
- Clear career path in a fast-growing sector
- Excellent training and development
- Exposure to an international B2C sales environment
- Strong OTE with uncapped potential
- Modern, energetic, supportive team culture
*Due to expected large volume of applicants, unfortunately we will not be able to reply to every candidate*
