Sales Support Coordinator

We’re currently working with a well-established and growing organisation based in Aldermaston who are looking to recruit a confident and motivated Sales Support Coordinator to join their internal sales team.

This is a full-time, office-based position ideal for someone who enjoys a fast-paced commercial environment and is confident speaking with customers over the phone.

Our client offers full internal training on all products and systems, alongside a supportive working culture and structured career development.

The Opportunity

This is not your typical admin-heavy sales support role. You’ll be working closely with the external sales team, supporting client projects, handling quotations, and engaging directly with customers by phone and video. 

Company Benefits

• Generous company benefits including:
  • Pension Scheme
  • Medicash Health Scheme
  • Life Insurance Scheme
  • Income Protection Scheme
  • Aviva Private Health Insurance (after probation period)

Key Responsibilities

Customer Interaction

• Build and maintain strong working relationships with customers
• Provide product advice and handle any issues or queries
• Ensure a high standard of customer service is maintained

Quotes & Order Processing

• Prepare accurate and timely quotations
• Process orders and liaise with internal departments to ensure delivery

Sales Support & CRM Management

• Respond to inbound sales enquiries via phone, email, and CRM (Salesforce)
• Qualify incoming leads and support marketing follow-ups
• Maintain up-to-date records of customer interactions and opportunities

Team Collaboration

• Work alongside external sales, marketing, and logistics teams
• Attend internal sales meetings and contribute to sales reporting

What We’re Looking For

• Confidence using computers
• Strong organisation skills, with the ability to write clearly and solve problems effectively.
• Excellent communication skills – both spoken and written.
• Great attention to detail and a thorough, careful approach to work.
• Ability to stay calm and focused under pressure.
• Able to follow instructions accurately, whether written or verbal.
• Good at multitasking and able to manage and prioritise multiple tasks.
• Self-motivated, reliable, and a supportive team player.