Service Manager

Service Manager – Farnborough area – £45,000 to £55,000 + Benefits

Join a growing UK provider of power and climate control solutions in this hands-on Service Manager role, offering autonomy, progression, and a company car.

The company

Our client is a well-established and expanding business providing temporary power, lighting, and climate control systems to customers across the UK. Known for our innovative approach and exceptional customer service, they are now seeking a proactive Service Manager to take ownership of technical support and field service operations.

You’ll join a supportive, forward-thinking team where no two days are the same, and your ideas will help shape how our service department operates nationwide.

Key Benefits of the Service Manager:

• Salary: £45,000 – £55,000 per annum

• Company car, laptop, and mobile phone

• Private healthcare and Cycle to Work scheme

• 25 days holiday plus bank holidays

• Monday to Friday, 8am–5pm

• Long-term progression and professional development opportunities

About the Role

As Service Manager, you’ll oversee all service and technical support activities across the UK — from resolving customer issues to managing site projects and installations. Based near Farnborough, you’ll coordinate technical operations while remaining hands-on in the field.

Typical responsibilities include:

• Providing remote and on-site technical support for customers and operatives

• Managing installation, breakdown, and maintenance activities nationwide

• Project-managing system configurations and ensuring compliance checks

• Leading warranty processes and liaising with internal and external stakeholders

• Delivering training and guidance on system maintenance and performance

• Supporting business improvement initiatives and contributing to new product rollouts

Please note occassional travel and nights away to other locations may be required, this won't be frequent. 

About You

To succeed as a Service Manager, you’ll bring a strong technical background with excellent communication and leadership skills. You’ll be confident working with customers and operatives alike, ensuring high standards of service and safety.

You’ll ideally have:

• Formal electrical or plant maintenance qualifications (e.g. City & Guilds 2365 or equivalent)

• Strong electrical knowledge and the ability to interpret wiring diagrams

• Proven experience in service management or field-based technical support

• A sound understanding of temporary power, heating, or cooling systems

• A proactive, solutions-focused mindset with a passion for continuous improvement

• Competence with digital tools and an understanding of health and safety best practice

To be successful in this role, you may have worked as a:

Field Service Manager, Technical Support Manager, Service Supervisor, Engineering Manager, Maintenance Manager, Electrical Service Manager, Technical Lead, Operations Service Manager, Service Engineer Manager, or After-Sales Manager.

Next Steps

If you’re ready to lead, inspire, and make a real impact as a Service Manager, we’d love to hear from you.
We encourage applications from all backgrounds and are committed to equal opportunities in every aspect of employment. Please contact Georgina on (phone number removed) or (url removed) to find out more on this Service Manager role!