Customer Service Representative

Reed

Posted 17 days ago, valid for 14 days

Alfreton, Derbyshire DE55 3LH, England

Full Time

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Sonic Summary

We are seeking a friendly and tech-savvy Customer Service Executive to join our dynamic team in Alfreton.
The role involves handling returns and warranty claims, communicating with customers via phone and email, and scheduling service visits.
Candidates should possess excellent communication skills, experience in Microsoft Office, and a positive attitude, with a minimum of 2 years of relevant experience required.
The position offers a supportive team environment and opportunities for growth and learning.
Salary for this full-time role is competitive and commensurate with experience.

Are you a natural problem-solver who loves helping people? We’re on the hunt for a friendly, organised, and tech-savvy Customer Service Executive to join one of our dynamic clients.

What You’ll Do:

Handle returns & warranty claims like a pro
Chat with customers via phone & email
Schedule service visits and send out spare parts
Keep things running smoothly behind the scenes
Work with engineers, accounts, and the factory team

What You Bring:

Top-notch communication skills
A cool head under pressure
Microsoft Office know-how (Opera is a bonus!)
A positive, can-do attitude

Why You’ll Love It:

Supportive team vibes
Real impact on customer happiness
Room to grow and learn

This is a full-time office-based role in Alfreton - if it's one for you, APPLY NOW!

Apply now in a few quick clicks

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