We are seeking an experienced Field Service Technician in the South Saxony-Anhalt area to perform both preventative maintenance as well as repairs on fitness equipment.
Benefits:
- 26 days holiday + public holidays - increasing with length of service
- Company sick pay
- Pension plan
- Life assurance cover
- Staff discount scheme
As the Field Service Technician, you will be responsible for:
- Independently isolate and resolve issues raised by customers.
- Troubleshoot issues and effectively complete repairs.
- Perform preventive maintenance checks and adjustments.
- Perform product repairs and maintenance at fitness facilities and in-home.
- Provide outstanding customer service in educating customers on product repair, maintenance and usage.
- Ensure hardware, software and network of the product is functioning properly after each service.
- Properly record and replenish the inventory and spare parts in the service vehicle.
The successful Field Service Technician will have the following related skills / experience:
- Associate degree in Electronics, Technical School certification as an Electronics Technician, or equivalent technical training preferred but not required
- Current valid driver's license with a clean driving record
- Good problem-solving skills, and the ability to troubleshoot problems and think on your feet
- Moderate computer skills, capable of excellent documentation and tracking data
- Ability to lift up to 70 lbs. with assistance
- Flexible schedule required Monday through Friday, with availability to work weekends and holidays as needed by mutual agreement