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The Opportunity
We are seeking a passionate, experienced and energetic General Manager to lead the launch of our valued Clients Flagship restaurant. This is an exciting opportunity for someone who thrives in high-energy hospitality environments, loves quality food and culture, and is ready to build and inspire a high-performing team from the ground up.
About You
You are a natural leader with a warm, engaging personality and a genuine love for hospitality. You are hands-on, organised, commercially aware and calm under pressure. You take pride in creating an outstanding guest experience and a positive, professional team culture.
Key Responsibilities
Leadership & Culture
- Train and inspire a strong front-of-house and bar team
- Lead by example on the floor during service
- Build a positive, inclusive and high-performance culture
- Set clear standards for service, appearance and behaviour
- Deliver an authentic Northern hospitality experience
- Ensure Steps of Service are followed consistently
- Handle guest feedback and resolve issues professionally
- Maintain excellent standards of cleanliness and presentation
- Oversee day-to-day restaurant operations
- Manage rotas, payroll, stock control and ordering
- Maintain GP, labour and overhead targets
- Ensure health & safety and food hygiene compliance
- Support with pre-opening setup, training and dry runs
- Organise soft launches and opening events
- Implement systems, procedures and brand standards
- Previous experience as a General Manager in a busy restaurant
- Strong leadership and people management skills
- Excellent customer service mindset
- Financial and commercial understanding
- Passion for quality food and drinkÂ
- Ability to work evenings, weekends, and holidays
- Competitive salary + bonus structure
- Career development and growth within the group
- The chance to lead an exciting new opening
- Supportive and passionate leadership team
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