Responsive Repairs (Social Housing)
Company: Leading contractor
Salary: Competitive + Excellent Benefits (Car Allowance)
Contract: Full-time, Permanent

Are you a repairs and maintenance professional looking to work in a forward-thinking environment?
We are working with a leading contractor who is seeking an experienced Repairs Manager to join their growing team.

The Role:
Predominantly office-based, you will be responsible for managing a team of operatives, ensuring the effective delivery of a high-quality responsive repairs service. You will monitor operational performance, drive customer satisfaction, and support continuous service improvements across the business.

Key Responsibilities:

Lead and motivate a team of operatives to deliver an outstanding repairs service
Monitor KPIs and drive high performance and service standards
Respond to customer feedback and implement improvements
Work collaboratively with senior management to deliver operational excellence
Provide regular reporting on team and service performance

What Were Looking For:

Proven experience in managing responsive repairs, ideally within social housing or property maintenance
Strong leadership skills and a proactive approach
Commitment to delivering excellent customer service
Highly organised, with strong problem-solving abilities
Comfortable working in a dynamic, fast-paced environment

Whats on Offer:

Opportunity to join a progressive, supportive business
Commitment to continuous professional development and career growth
Competitive salary and excellent benefits package
Clear career progression pathways