Solution Architect - ServiceNow

Remote working

Salary 90k - 110k

I am recruiting on behalf of a leading ServiceNow partner who are looking to recruit for a ServiceNow Solution Architect to join their team.

This role will require you to use your technical knowledge alongside your experience of stakeholder management to drive success across a multitude of modules, including TPSM, FSM, ITSM, CSM, HRSD project lifecycle.

You will be tasked with:

Translating complex business requirements and leading the architecture and design of ServiceNow solutions, in line with customer needs and requirements.
Supporting pre-sales activities including solution shaping, proposal development, and customer presentations.
Defining and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms).
Guiding cross-functional teams across design, development, and deployment, ensuring architectural coherence.
Advising on security and identity integration (e.g., SSO, SAML, OAuth) within the portal and across connected systems.

To be successful in the role, you will need:

Proven experience in a ServiceNow Architect role with experience in delivering TPSM, FSM, ITSM, CSM, HRSD implementations.
Certified ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) desirable, however equivalent experience or skills are also valued.
Experience with SAP integration, Salesforce, or third-party field service and logistics platforms.
Familiarity with domain separation and multi-tenant ServiceNow environments.