Location: Kent & South East England

The Role

A respected firm of Chartered Surveyors providing Commercial Property Consultancy services across Kent and the South East. Are looking for a Facilities Manager who will be responsible for the operational management of a diverse portfolio of commercial, retail and industrial properties. This includes overseeing building maintenance, health and safety compliance, contractor management, and tenant relations, while ensuring all services are delivered in accordance with legislative requirements, budgetary constraints, and customer service standards.

Key Responsibilities

Day-to-day management of a multi-let property portfolio in line with company procedures, client expectations, and statutory obligations
Preparation and management of service charge budgets
Compilation of management reports as required by the business
Ensuring high standards of maintenance for both the external and internal fabric of buildings
Supervision of on-site works and liaison with contractors and service providers
Monitoring and improving performance against key performance indicators (KPIs)
Building and maintaining strong relationships with tenants, attending meetings and addressing operational needs
Ensuring compliance with all health and safety legislation, including regular audits, fire drills, and updates to emergency plans
Managing on-site risk and insurance compliance in relation to public and statutory regulations
Reviewing and testing Crisis Management Plans annually
Supporting procurement activity in line with internal policies, in coordination with the Procurement Department
Assisting with external contract compilation and oversight
Maintaining accurate records, including asset registers, emergency procedures, and H&S documentation
Liaising with local authorities and other external stakeholders as necessary

Person Specification

Proven experience in facilities management within a multi-let property environment
Strong working knowledge of health and safety legislation and environmental best practices
Excellent interpersonal, communication, and customer service skills
IT proficiency, including use of property management and health & safety systems (e.g., Meridian)
Well-organised, with strong analytical and planning abilities
Ability to manage workload independently and take initiative
IOSH certification
Full UK driving licence and access to a vehicle

If this opportunity is of interest, please submit your application or get in touch to discuss the role further.