Care Home Operations Manager

North East England
Circa 65,000 per annum + Performance Related Bonus | 40 Hours | Days | Excellent Staff Benefits

Are you a Registered Nurse with proven multi-site management experience in the care sector? Or perhaps an exceptionally strong Home Manager with a track record of outstanding results, ready to step into a regional leadership role?
We're recruiting a dedicated and experienced Operations Manager to oversee care services across the North East, on behalf of a respected, values-driven care provider.

What's on offer:

A permanent, full-time contract working 40 hours per week
Competitive salary of circa 65,000 per annum, plus performance related bonus
Autonomy and support in a senior leadership role
Comprehensive induction, with access to ongoing training and career development
PIN renewal paid (if applicable)
Access to a staff support line for financial, wellbeing, or personal matters
Company discount care scheme
In-house clinical training to support revalidation
Great mentoring and a supportive leadership team environment
A full induction programme covering HR, Finance, and Legal
Full support from central Legal, HR and Finance departments
A positive, team-focused culture with a mix of clinical, social care, and compliance expertise
Bright, spacious homes with the latest technology in lighting, comfort beds, and resident satisfaction

Role Overview:

As Operations Manager, you will have responsibility for seven homes across the region, including Nursing and Dementia Care services. You'll oversee the performance, compliance, and quality of care across this portfolio, providing effective leadership to Home Managers and their teams. You'll ensure outstanding care is consistently delivered, regulatory standards are met, and each service achieves its full potential.

You will also play a key role in strategic planning, safeguarding compliance, budget oversight, workforce development, and performance improvement - working closely with both internal and external stakeholders to drive positive outcomes.

Key Responsibilities:

Lead, support and supervise Home Managers across multiple sites
Monitor service quality, compliance, and regulatory standards (CQC, Local Authority)
Identify areas for improvement and implement robust development plans
Support recruitment, retention, and workforce planning strategies
Contribute to business planning and senior leadership initiatives

Candidate Profile:

Registered Nurse - Adult (RGN preferred) or Mental Health (RMN)
Management qualification (e.g. Level 5 Leadership in Health & Social Care) - desirable
Proven experience in a senior or multi-site management role within the care sector, OR a strong Home Manager with a demonstrable track record of success
Strong knowledge of CQC regulations and sector compliance
Full driving licence and access to own vehicle essential

If you would like to apply now, please follow the link provided.

For further details, please call Katrusia Prodywus at PSR Solutions on (phone number removed).

Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance.

PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances.

By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.