Fully remote role.
To work as part of the Revenues Billing Team, dealing with primary responsibility for the billing and collection of council tax.
- Update accounts and award discounts and exemptions in accordance with current legislation and Council policies.
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To accurately establish council tax liability including entitlement to discounts, reliefs and exemptions.
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Delivery of an effective and appropriate service to all service users, fairly and without discrimination.
A minimum of 2-years Academy experience is essential and previous experience of using One EDMS would is desirable.
Must be able to work independently to meet targets and deadlines.