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Cusomer Service & Order Processing Advisor

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Posted 24 days ago, valid for 7 days
Location

Alton, Hampshire GU34 3ED, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service & Order Processing Advisor based in Alton, offering a salary between £28,000 and £30,000 plus a company bonus.
  • The role is permanent and requires candidates to have experience in order processing and customer services.
  • Working hours are Monday to Friday, from 08:00 to 17:00, with no weekend shifts, fostering a great work-life balance.
  • The company has been in the construction industry for over 20 years and emphasizes a supportive and family-like work environment.
  • Candidates should possess strong communication skills, the ability to multitask under pressure, and a commitment to providing excellent customer service.

Customer Service & Order Processing Advisor - Alton £28 K - £30k - Perm plus company bonus - Office based

Monday to Friday 08.00 to 17.00 no weekends!

Do you want to work for a company who really value and look after their staff well this is your chance! We are recruiting for motivated and proactive Sales Order processor & Customer Service Advisor to join our client's successful company who have been supplying the Construction industry for over 20 years.

Benefits

* Full time office based in Alton, Hampshire* No weekends* Fantastic working atmosphere with a family feel company! * Annual Bonus SchemeThe role You will be working in a fast-paced environment where you will be handling all customer service inbound enquiries and orders in a fast-paced friendly environment making sure every customer gets a five-star service.Key duties

* Effectively handling and processing orders * Handling all customer enquiries effectively and rapidly* Making sure all our customers needs are met * Advising on products * Working to a maximum 2-hour response time * Ensuring all calls are answered in 3 rings

Required skills * Ability to work effectively under pressure * Good & clear communications skills Verbal & written * Ability to multitask while maintaining strong attention to detail* Experience in order processing and customer services * Strong organisational skills * Being an effective communicator regardless of the method i.e. email/calling * Team player

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.