Sales Order processing & Customer Service Advisor

Sales Order Processing & Customer Service Advisor - Alton 28 K - 30k - Perm plus company bonus - Office based

Monday to Friday 08.00 to 17.00 no weekends!

Do you want to work for a company who really value and look after their staff well this is your chance!
We are recruiting for motivated and proactive Sales Order processor & Customer Service Advisor to join our client's successful company who have been supplying the Construction industry for over 20 years.
Benefits
* Full time office based in Alton, Hampshire
* No weekends
* Fantastic working atmosphere with a family feel company!
* Annual Bonus Scheme
The role
You will be working in a fast-paced environment where you will be handling all customer service inbound enquiries and orders in a fast-paced friendly environment making sure every customer gets a five-star service.
Key duties
* Effectively handling and processing orders
* Handling all customer enquiries effectively and rapidly
* Making sure all our customers needs are met
* Advising on products
* Working to a maximum 2-hour response time
* Ensuring all calls are answered in 3 rings
Required skills
* Ability to work effectively under pressure
* Good & clear communications skills Verbal & written
* Ability to multitask while maintaining strong attention to detail
* Experience in order processing and customer services
* Strong organisational skills
* Being an effective communicator regardless of the method i.e. email/calling
* Team player

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.