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Customer Service Administrator

Adecco
Posted 8 hours ago, valid for 10 days
Location

Altrincham, Cheshire WA141BL, England

Salary

£24,000 - £25,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Adecco Manchester is recruiting for a Customer Service Administrator for a leading manufacturing business in Altrincham, Manchester.
  • The position offers a salary of £24,000-£25,000 per annum, with office hours from Monday to Friday, 9am-5pm.
  • Benefits include 28 days of holiday plus bank holidays, private medical insurance, and a performance bonus.
  • Candidates should have prior experience in order processing and customer-facing roles, along with strong time management skills.
  • To apply for this role, interested individuals can contact Jessica Laver at Adecco Manchester.

Adecco Manchester are pleased to be recruiting for a Customer Service Administrator to join a leading manufacturing business based in Altrincham, Manchester.

Salary: 24,000-25,000 per annum

Office based - Monday to Friday - 9am-5pm - 1 hour lunch

Benefits

  • 28 days holiday plus bank holidays
  • Private medical insurance
  • Digital GP for family members
  • Performance bonus
  • On-site parking
  • Company sick pay
  • Company pension
  • Health & well being programme
  • Summer and Christmas close downs

Core responsibilities

  • Responding promptly to customer inquiries
  • Managing incoming calls
  • Supplying information, pricing and order information
  • Answering questions about warranties or terms of sale
  • Typing quotations
  • Processing orders/purchase orders from customers via an ERP system
  • Liaising with HQ regarding deliveries time
  • Preparing a weekly dispatch schedule
  • Communicating with customers about their orders, including any delays or changes in delivery
  • Processing warehouse receipts, stock reconciliations, returns
  • Maintaining sales logs and follow compile sales reports/statistics


Advantageous experience and skill/sets

  • Prior experience order processing and utilising an ERP system
  • Working in a customer facing role
  • Data accuracy
  • Strong time management
  • Ability to work well within a team

To be considered for this role, please apply directly or call Jessica Laver at Adecco Manchester. If you require any reasonable adjustments to assist with your application, please contact us directly.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.