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Are you highly organised, detail-oriented, and ready to support the property finance process from application to completion? We’re looking for a proactive Case Manager to join a fast-paced underwriting team and ensure a smooth client journey from start to finish.
What You’ll Be Doing
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- Act as a key contact between underwriters, customers, brokers, solicitors, and third-party specialists.
- Manage new applications: log and process information accurately, perform fraud checks, and assess initial case details.
- Proactively manage a pipeline of ~50 cases to meet completion targets.
- Liaise with borrowers and introducers to request documents and provide updates.
- Draft conditional offers and facility letters.
- Prepare valuation and legal instruction documents for underwriting.
- Keep CRM and internal systems up to date and compliant.
- Occasionally represent the business at industry events and networking opportunities.
What We’re Looking For
- Excellent communication and interpersonal skills.
- Previous experience in mortgage admin or case management.
- A basic understanding of property/finance, or a keen interest in learning.
- High attention to detail and strong organisational skills.
- A team player who thrives under pressure and deadlines.
- Commitment to delivering great customer outcomes.
This is a fantastic opportunity to build a career in specialist property finance and join a collaborative team that values precision, pace, and professionalism.
Salary on offer is £25,000.00-£27,500.00 per year (Please note you must drive due to the office location, and be no further than 30 minutes away from the office)
Additional Benefits:
- Free parking on-site
- Birthday off (in addition to holiday allowance)
- Holiday entitlement increases after 3 years of continuous service
