Customer Support Executive

Customer Support Executive
Permanent Role
South Manchester
£23,000 to £24,000
Fully Office Based – no Hybrid
Hours are Mon to Fri 9am to 5.00pm with 1 hour lunch break - 35 hour working week
Free Parking

This is a great opportunity to join a leading manufacturing company who are leaders within their field. They are passionate about what they do and delivering excellent customer service throughout the process. They have some big projects lined up for 2026 and you would be a part of delivering these.

This role is fully Customer Service focused and you will be heavily involved in process ordering high volumes daily and updating customers throughout the whole process from initial ordering to delivery.

The role will involve:

• Providing excellent customer service to clients of all levels.
• Taking a large amount of inbound calls from customers.
• Processing sales orders on the inhouse system accurately and efficiently.
• Updating clients on the process of their orders on the telephone and email.
• Updating clients on delivery dates and amendments.
• Liaising with internal departments on daily orders and delivery schedules.
• General administrative duties to support the team in place.

You would be part of a team of 3 who work closely together and support one another to deliver results. You would be assigned your own geographical area and would support clients based within this.

You would be joining a hard-working dedicated team with the chance to really make an impact and make the role your own.

Ideally you will have experience within a customer service order processing role within a building or manufacturing environment. This will help with your understanding of production and technical specifications.

The company offers:

• Monthly bonus - up to £200 per month - an extra £2400 per year
• Free parking
• 28 days holiday annually plus bank holidays
• Private Health Insurance
• Pension plan
• Christmas and Summer closure to be taken out of annual leave
• Social events

This is an opportunity to join an established company who treat their staff well and ensure they are rewarded for the hard work that they do.

If this sounds interesting and you would like to discuss further then please call me today on (phone number removed) or email (url removed)

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.