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  4. Customer Service Advisor

Customer Service Advisor

Fintelligent
Posted 12 hours ago, valid for 8 days
Location

Altrincham, Cheshire WA14 2HX, England

Salary

£28,750 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Advisor position offers a starting salary of £28,750 and is based in Altrincham.
  • Candidates should have a strong desire to efficiently resolve customer issues and provide outstanding service.
  • The role includes responsibilities such as nurturing customer relationships, resolving complaints, and ensuring compliance with processes.
  • This position is ideal for individuals interested in personal development and who thrive in a supportive team environment.
  • Applicants should have at least one year of experience in a customer service role to be considered for this position.
Are you ready to make a difference as a Customer Service Advisor? Our client is looking for someone who thrives on resolving customer issues efficiently and providing exceptional service. Join a dynamic team in Altrincham and help support new customers as they navigate their business journey.With a salary starting salary of £28,750 this role offers a fantastic opportunity to showcase your customer care skills. You'll be part of a supportive team that values continual development and encourages you to learn new skills. Plus, you'll be working in the heart of Altrincham, a vibrant location with plenty to offer.As a Customer Service Advisor, your responsibilities will include:
  • Proactively nurturing existing customer relationships with outstanding service.
  • Resolving customer issues and complaints swiftly while maintaining relationship integrity.
  • Ensuring compliance processes are adhered to at all times.
  • Communicating effectively with customers via phone, email, and written correspondence.
  • Meeting service level agreements within the Personal Support Team.
  • Supporting new customers through their initial learning curve.
Package and Benefits:The Customer Service Advisor role comes with a comprehensive package, including:
  • Annual salary of £28,750 with annual salary reviews
  • Office Hours Mon – Fri
  • No weekends  
  • Yearly salary reviews
  • 23 days holiday plus bank holidays
  • Annual company bonus
  • Regular social events and incentives
  • Study support
  • Plus much more
  • Opportunities for continual development and skill enhancement.
  • A supportive team environment in Altrincham.
The ideal Customer Service Advisor will have:
  • A strong desire to resolve customer issues efficiently.
  • Excellent attention to detail in all tasks.
  • Commitment to providing outstanding customer service.
  • Enthusiasm for learning and personal development.
  • Flexibility to undertake specific projects as required.
If you're interested in roles such as Customer Support Specialist, Client Relations Advisor, Customer Experience Representative, Customer Success Agent, or Customer Service Coordinator, this Customer Service Advisor position could be the perfect fit for you.If you're passionate about delivering exceptional customer service and looking for a role that offers growth and development, consider applying for the Customer Service Advisor position. Take the next step in your career and join a company that values your contribution.JL_FIN

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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