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Freight Forwarding - Account Manager
Location: Manchester, UK
Job Type: Permanent / Full-Time
Salary: 30,000 - 35,000
This is an operations-focused role that combines customer management with end-to-end control of the transport cycle across air, ocean and road.
A fantastic opportunity for someone with a solid background in freight forwarding who thrives in a collaborative, team-oriented environment and is keen to contribute to operational excellence.
Key Responsibilities
- Manage the full cradle-to-grave shipment cycle for imports, exports, and cross-trade.
- Handle quotations, bookings, pre-alerts, customs clearance, delivery, billing, and costing.
- Build and maintain strong relationships with clients, including regular visits and check-in calls.
- Ensure all company SOPs and compliance standards are adhered to.
- Collaborate with suppliers, carriers, and overseas agents to secure competitive rates and efficient solutions.
- Monitor customer activity, identify new opportunities, and take remedial action where required.
- Accurately cost and invoice files, maintaining KPI service standards.
- Provide proactive updates to clients on shipment status.
What's on Offer?
- Opportunity to join a growing, forward-thinking business.
- Positive and supportive working culture.
- Scope for personal development and progression within the company.
- Competitive salary package (dependent on experience).
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.
WR is acting as an Employment Agency in relation to this vacancy.
