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Helpdesk Administrator

Daniel Owen Ltd
Posted a day ago, valid for 10 days
Location

Altrincham, Cheshire WA141BL, England

Salary

£12.21 - £13.69 per hour

Contract type

Full Time

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Sonic Summary

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  • A Help-desk Administrator is required for a temporary-to-permanent position in Altrincham with an immediate start.
  • The role offers a salary ranging from £12.21 to £13.69 per hour and requires previous experience in a similar position.
  • Working hours are Monday to Friday from 8am to 4:30pm, focusing on reactive calls and managing the PPM process.
  • Candidates should be reliable, organized, and capable of providing administrative support while liaising with subcontractors.
  • Interested applicants should send their CV or contact Jess for more information.

Help-desk Administrator Required

Job Type: Temp - Perm

Start date: Immediate/Notice period

Location: Altrincham

Salary: 12.21 - 13.69 per hour

JOB DESCRIPTION:

An exciting opportunity for an administrator in Altrincham. Our client is looking for an experienced, fast paced, and hardworking Helpdesk administrator to join their team, with an immediate start. This is innitially a temporary position, with view to go perm.

Working hours

Monday to Friday

8am - 4:30pm

Daily responsibilities will include:

  • Reactive calls
  • Act as PPM lead for the contract, building close relationships with colleagues and sub-contractors to ensure best practice is shared.
  • Be accountable for and manage the PPM process from end to end.
  • Provide administrative support
  • Provide cover for a range of helpdesks, answering all calls in a timely manner and inputting jobs via Maximo, advising Helpdesk Team Leader of any urgent works
  • General support to the team as required.
  • Maintaining and updating records on the bespoke CAFM system
  • Implementation of processes and procedures to follow jobs through to completion.
  • Preparing and formatting documents
  • Liaising with subcontractors
  • Ad hoc duties

Requirements for the role

  • Previous experience
  • Reliable
  • Organised

If you are interested in the role, please send your CV or call Jess on (phone number removed)

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.