Sales Support Executive

Broadleaf are a leading UK manufacturer and retailer of beautiful wood flooring based in Llandybie, Ammanford. We have 10 retail showrooms across the UK plus a strong commercial arm servicing hospitality, retail and developers and over the last 20 years have built a proud reputation for quality, choice and service.

We are currently looking for a capable, reliable and efficient Sales Support Executive to join our busy HQ sales team. Working closely with our commercial team and showrooms, as well as directly with customers, this is a varied and interesting role with no two days quite the same, ideal for a confident, well organised people person with first rate admin skills.

Key responsibilities include dealing with customer enquiries, corresponding with customers, liaising with the sales, production and warehouse teams, raising quotes & invoices, arranging samples & deliveries, collecting payments, processing internal paperwork and inputting information into our customer management system.

To be successful in this role and enjoy it you will need to like people and want to deliver excellent customer service. You will need strong written and verbal communication skills and be able to deal confidently and professionally with customers and colleagues on the phone, by email and face to face.

You will also need good administrative skills – accuracy, attention to detail, filing and keyboard skills – this isn’t a role for 2 finger typists. You will need legible handwriting and be comfortable enough with a calculator to confidently work out prices and quantities.

Last, but by no means least, you will need to be well organized, be able to multi-task, have a positive ‘can do’ attitude and work well as part of a team.

If you tick all of these boxes and would like to work with a friendly, pro-active team, in a well established and growing local company, we would love to meet you.

Salary & Benefits

• £12.60 – £13.75 per hour, plus bonus, pension & benefits
• 28 days annual holiday entitlement inc bank holidays
• No Christmas, bank holiday or weekend working
• Free On-site Parking
• Company Bonus Scheme
• Generous Staff Discount
• Perks At Work Membership offering discounts on travel, leisure and retail plus online personal development, fitness and well-being coaching.
• Company Sick Pay after 12 months service
• Great Working Conditions
• Friendly team

Normal Working Hours

Mon – Friday, 35 – 37.5 hours