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We are looking for highly motivates Salespersons to join a well-known company near Andover.
Be part of a fast-growing, high-performing sales team within a stable and expanding business. If you’re passionate about hitting targets, a highly attractive performance based commission and delivering exceptional service that genuinely helps customers, now’s the perfect time to join our success story.
Role 1 – Inbound Sales
- Proactively engage (via inbound calls and occasional emails) with prospects who have requested information about Pure Cremation’s direct cremation service.
- Clearly explain our service offering, pricing structure, and value-added benefits, ensuring every customer understands our straightforward approach.
- Maintain accurate records in our CRM and payment systems, guaranteeing total compliance with FCA regulations at all times.
- Identify vulnerable customers sensitively, signposting them to specialist support and always acting to deliver fair outcomes.
- Hit (and exceed!) your SLA/KPI and sales targets while maintaining an outstanding Quality Assurance score.
What You’ll Bring
- Telesales Expertise: Proven experience in a business to customer sales in an inbound call-centre or sales environment, with a track record of hitting or exceeding targets.
- Exceptional Communication: A warm, clear telephone manner that puts customers at ease, combined with strong written skills for emails and CRM updates.
- Tech Proficiency: Comfortable using Microsoft Office, CRM platforms, and proprietary systems—updating customer data accurately in real time.
- Attention to Detail: Meticulous about ensuring that every customer record is complete, accurate, and compliant.
- Adaptability and Resilience: Able to handle rota changes, tight deadlines, and evolving processes—always bouncing back when a call doesn’t convert.
Role 2 – Outbound Sales
- Proactively engage (via outbound calls and occasional emails) with prospects who have requested information about Pure Cremation’s direct cremation service.
- Clearly explain our service offering, pricing structure, and value-added benefits, ensuring every customer understands our straightforward approach.
- Maintain accurate records in our CRM and payment systems, guaranteeing total compliance with FCA regulations at all times.
- Identify vulnerable customers sensitively, signposting them to specialist support and always acting to deliver fair outcomes.
- Hit (and exceed!) your SLA/KPI and sales targets while maintaining an outstanding Quality Assurance score.
- Support the team by following up on website, postal, and phone enquiries, and assisting with ad-hoc tasks to keep our outbound function running smoothly.
What You’ll Bring
- Telesales Expertise: Proven experience in a business to customer sales in an outbound call-centre or sales environment, with a track record of hitting or exceeding targets.
- Exceptional Communication: A warm, clear telephone manner that puts customers at ease, combined with strong written skills for emails and CRM updates.
- Tech Proficiency: Comfortable using Microsoft Office, CRM platforms, and proprietary systems—updating customer data accurately in real time.
- Attention to Detail: Meticulous about ensuring that every customer record is complete, accurate, and compliant.
- Adaptability and Resilience: Able to handle rota changes, tight deadlines, and evolving processes—always bouncing back when a call doesn’t convert.
- Customer-First Mindset: Driven by asking What’s best for the customer? on every call, ensuring a positive and professional experience.
Mayflower is acting as an Employment Specialist in relation to this vacancy.
