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Pertemps Basingstoke
Posted a day ago, valid for 8 days
Andover, Hampshire SP11, England
£24,000 - £28,000 per year
Full Time
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Sonic Summary
- Pertemps is recruiting for multiple Customer Administrators to provide administrative support for a leading Health Services Provider.
- Candidates must have a minimum of 1 year of relevant administration experience and be proficient in MS Office.
- The role involves frontline telephone and email support, booking appointments, and handling inquiries while adhering to confidentiality policies.
- This is a fully remote position with a salary range of £24,000 to £28,000, depending on experience.
- Working hours are Monday to Friday from 9am to 5pm, with a 1-hour lunch break.
Pertemps are recruiting for multiple, Customer focussed Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support.
Responsibilities as a Customer Administrator:
- Providing frontline telephone and email support to ensure a smooth journey and high-quality care.
- Booking appointments for customers as required.
- Working through email enquiries and escalating as required.
- Dealing with enquiries, answering queries, calls and escalating to relevant departments.
- Appropriately and sensitively deal with professionals, customers and clients.
- Always adhere to strict policies regarding confidentiality and compliance.
- Ensuring all information is recorded accurately on your system.
Requirements:
- A minimum of 1 years relevant Administration experience.
- Experience using MS office.
- Good communication skills.
- Ability to prioritise.
- Clear understanding of confidentiality and handling sensitive information.
- Self-sufficient and a problem solver.
- Happy to undertake a DBS check.
The Role:
- Fully remote, home based (all IT equipment will be provided).
- Monday - Friday, 9am - 5pm with 1 hour for lunch.
- Salary of 24,000 - 28,000 depending on experience.
If you are interested in this Customer Service Advisor role, please apply with an up-to-date CV or get in contact with Jemma at the Pertemps Basingstoke Branch.
