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Job Title: Repairs Manager
Location: Staffordshire
Salary: £57,000
Build Recruitment are delighted to be partnering with a local Housing association to recruit a Repairs Manager to lead the operational delivery of their in-house responsive repairs team.
This is a fantastic opportunity for a confident, hands-on leader with strong commercial awareness and a passion for delivering excellent customer service. You’ll manage a team including supervisors and surveyors, drive service improvement, ensure compliance and value for money, and contribute to wider business and strategic goals.
Key Responsibilities for the Repairs Manager role:
- Lead day-to-day delivery of emergency, routine, and out-of-hours repairs
- Manage and develop the in-house repairs team, including external contractors
- Oversee budgets, KPIs, performance reporting, and service planning
- Drive continuous improvement and customer satisfaction
- Ensure compliance with H&S legislation, internal policies, and regulatory standards
- Oversee fleet, supply chain, and contractor management
- Contribute to long-term strategic and business planning
What You'll Bring as a Repairs Manager
- Proven leadership experience in responsive repairs or a similar environment
- Strong knowledge of property services, compliance, and housing sector standards
- Excellent organisational, communication, and stakeholder management skills
- Commercial focus and a commitment to customer service excellence
Benefits for the Repairs Manager role
- Public sector enhanced pension scheme
- 25 days annual leave, rising to 32 days with service, plus bank holidays
- Free on-site parking
- Hybrid working
- Excellent training and development opportunities
- A role where your work makes a real difference to the community
Join a values-driven organisation that’s committed to investing in its people, modernising services, and putting residents first.
Interested in the Repairs Manager role? Please contact Carla Baston-Large on (url removed) or call on (phone number removed)
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
