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Our client is looking for Waiting Staff to join their team.
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as Waiting Staff, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll do
You’ll love what you do and take pride in delighting our guests:
You will be responsible for the smooth service within our food and beverage outlets, to ensure our guests receive nothing but the best experience
You’ll also develop an excellent knowledge of all the food and beverage products within your assigned department, in order to communicate offerings to our guests
You’ll also have the opportunity to assist with the running of private events as and when needed
To look after the still area of the kitchen, ensuring all products are kept clean and tidy and in good repair also during the daily service business
To maintain all equipment in the restaurant, I.e.: cutlery, coffee machines etc
Create a memorable experience for all guests by managing and anticipating guest expectations by providing personalised service
Set up and clearing of Food & Beverage areas and outlets to the standards required
Be knowledgeable of all the Food and Beverage products sold in the hotel and be able to communicate offerings to our guests
Responsible for delivery of high quality, consistent and timely Food & Beverage service
Communicate effectively to guests and team members
Operate point of sales system as required
Maximise sales through effective use of upselling techniques
Follow standards set by leadership
The items shared are the essence of a day in the life of our Waiting Staff, but we’ll make sure you are provided with specifics on how to care for our hotel
What you'll bring
·You’ll bring your unique personality and passion to the role and the team
·You have a talent for luxury service, and have past experience within a similar role
·Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic
·You’ll have the ability to remain positive within challenging situations
·You enjoy working within a team whilst still having the responsibility of solo tasks
You will also receive service charge of £2.5k to £3k on top of annual salaries.
**If you have not heard back from us within 7 working days, please assume that you have been unsuccessful**
