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Job Purpose
To provide efficient and effective administrative support to the school, ensuring smooth day-to-day operations, excellent communication with parents/carers and staff, and compliance with statutory and school policies.
Key Responsibilities
General Administration
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Act as the first point of contact for parents, visitors and staff; deal with enquiries promptly and professionally.
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Manage incoming calls, emails and correspondence.
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Maintain and update school records, databases and filing systems (including SIMS/Arbor or other MIS).
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Prepare letters, reports, newsletters and other communications for parents and staff.
Attendance & Pupil Records
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Record, monitor and report on pupil attendance and punctuality.
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Maintain accurate pupil records, including admissions, leavers, and safeguarding information.
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Assist with school census returns and statutory data submissions.
Finance & HR (if applicable)
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Process purchase orders, invoices, and payments in line with school financial procedures.
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Assist with payroll information, staff absence records, and recruitment paperwork.
Events & Logistics
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Support the organisation of school events, meetings, and trips.
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Manage room bookings, hospitality, and resources as required.
Compliance & Safeguarding
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Ensure visitor sign-in and safeguarding procedures are followed.
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Maintain confidentiality of information at all times.
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Support with DBS checks and safer recruitment documentation where required.
Person Specification
Essential:
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Previous administrative experience (school or similar environment desirable).
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Excellent organisational and time management skills.
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Strong written and verbal communication skills.
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Proficiency in Microsoft Office and/or school MIS systems.
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Ability to work under pressure, multitask and meet deadlines.
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Commitment to safeguarding and confidentiality.
Desirable:
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Knowledge of school systems such as SIMS, Arbor or Bromcom.
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Experience of working with children and families.
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First aid training.
Key Competencies
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Professional, approachable manner with pupils, parents, staff and visitors.
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Attention to detail and accuracy in record keeping.
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Ability to work both independently and as part of a team.
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Adaptability and willingness to learn new systems or processes.
