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French Customer Service Executive *Hybrid *£27k

Office Angels
Posted 4 days ago, valid for 14 days
Location

Ashford, Kent TN23 1HU, England

Salary

£27,000 per year

Contract type

Full Time

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Sonic Summary

info
  • We are recruiting for a French speaking Customer Service Executive position located in Ashford, Kent, offering a salary of £27,000.
  • The role requires fluency in French and previous experience in a customer service office environment.
  • Responsibilities include liaising with customers in France, processing orders, and responding to queries via phone and email.
  • This is a hybrid position with a fixed-term contract lasting 6-12 months and opportunities for career development.
  • The working hours are Monday to Friday from 9 am to 5 pm, with 24 days of annual leave plus bank holidays.

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too.

Please find all the details below:

Job title: French speaking Customer Service Executive

Location: Ashford, Kent

Hybrid: Yes, with free on-site parking for your convenience

Salary: 27,000

Duration: 6-12 months fixed term contract

Start date: Immediate or our client can wait if you require 4 weeks notice

Hours: Monday - Friday, 9am - 5pm

Annual leave: 24 days + Bank holidays

Development opportunities: To grow your skills and career

As a French speaking Customer Service Executive your duties and responsibilities would be to:

  • Liaise with customers and suppliers in France
  • Process customer orders
  • Respond to any queries on the telephone and on e-mail
  • Build relationships with customers
  • Update customers about deliveries
  • Handle occasional complaints

Ideal skills and experience for the position:

  • Bi lingual French and English is essential
  • Previous experience within a Customer service office environment
  • Experience of processing customers orders
  • Knowledge of Microsoft applications, especially Excel

Next steps:

If you're enthusiastic to utilise your French skills and you're passionate about Customer service, we would love to hear from you - apply today! Don't miss out on this fantastic opportunity to join a leading organisation.

Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply)

Don't forget: If your application matches the job requirements, we'll email you - please check your junk/spam folders. If you hear from us, call Emma (Candidate Manager) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.