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Job Title: Test Analyst – Freight & Customs (Entry-Level to Experienced)Location: Ashford, Middlesex – HybridType: Full-TimeSalary: £30,000 to £45,000 depending on experience level
About the Role
We are seeking a Test Analyst (Manual) with hands-on experience in customs declarations and freight forwarding to join our clients expanding Quality Assurance team. This is an excellent opportunity for someone from the fright/ customs sector who is looking to move into IT and grow a career in software quality assurance.
While prior experience in QA or testing is a bonus, it’s not required—our client is committed to providing full training for individuals who bring strong domain expertise and a passion for technology and quality.
About the Company
Our client are a leading provider of customs clearance and logistics software, supporting freight forwarders, customs agents, and logistics companies in efficiently managing import and export processes.
What You’ll Do
- Apply your freight forwarding or customs operations knowledge to manually test real-world logistics software.
- Collaborate closely with developers, product owners, and other QA team members to ensure high-quality releases.
- Identify, report, and track software issues with clarity and precision.
- Build your technical skills and gain hands-on experience with modern QA practices and tools.
What We’re Looking For
Must-Have Experience:
- Strong understanding of UK customs procedures and/or freight forwarding workflows.
- Excellent problem-solving skills and attention to detail.
- Clear verbal and written communication.
- A proactive mindset and enthusiasm for learning new skills and technologies.
Nice-to-Have (But Not Essential):
- Previous experience in a QA or software testing role.
- Exposure to Agile or Scrum teams.
- Basic familiarity with Windows environments and Microsoft Office.
- ISTQB/ISEB certification or equivalent qualifications.
- Experience with Azure DevOps, SQL, APIs, CI/CD, virtual test environments, or web-based UI testing.
Why Join?
- Join a friendly, supportive, and collaborative QA team.
- Receive structured training and mentorship in QA and Agile methodologies.
- Contribute to solutions that play a critical role in global logistics and trade.
- Enjoy great benefits, including:
- 25 days annual leave (rising to 30) plus bank holidays
- Company pension
- Private healthcare
- Employee discount scheme
- Group life assurance
Have freight forwarding or customs expertise and want to break into tech? We’d love to hear from you—apply now and build a future in software quality assurance.
