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- Plan and schedule European deliveries and installations in line with customer requirements.
- Optimise use of resources including vehicles, crews, and logistics partners.
- Liaise with subcontractors and partners to confirm availability, negotiate rates, and issue purchase orders.
- Maintain and monitor supplier relationships and ensure performance standards are met.
- Be the first point of contact for transport and operational issues during active delivery windows.
- Source and onboard new carriers in line with business requirements and quality standards.
- Provide customs guidance and ensure compliance with cross-border shipping procedures.
- Support tender activities by contributing costed logistics solutions.
- Own the full order lifecycle from booking to proof of delivery (POC/POD).
- Provide quotations and process internal documentation using the company’s transport management system.
- Ensure seamless communication with internal and external stakeholders throughout the delivery process.
- Support billing readiness by ensuring accurate job documentation and timely submissions.
- Provide operational support to the wider Client Operations team and management as required.
- Minimum of 3 years’ experience in European transport planning or logistics coordination.
- In-depth knowledge of European cross-border shipping and customs documentation.
- Proven experience managing supplier performance and onboarding new logistics partners.
- High attention to detail and commitment to customer service excellence.
- Strong organisational and problem-solving skills with the ability to work independently.
- Effective communicator with excellent written and verbal English skills.
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
- Positive, flexible team player with a hands-on approach and a strong work ethic.
