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As part of the Gateway team, the Gateway Coordinator will play a key role in delivering efficient and effective customer service. This position requires adherence to industry best practices, ISO standards, standard operating procedures, regulatory compliance, and health & safety guidelines.
Key Responsibilities:
- Coordinate vehicle collections and deliveries from airlines within agreed timelines
- Manage the flow of consignments, ensuring accuracy, safety, and security
- Prepare and submit customs reports as required
- Maintain accurate data capture and update the in-house operating system
- Raise records in ETSF and manage discharge of T1’s from overnight DDX deliveries
- Resolve queries from customers and suppliers promptly
- Ensure compliance with SOPs and KPIs
- Collaborate closely with internal teams and external customers
- Support internal and external rate reviews and cost control
- Maintain professional relationships with suppliers and customers
- Update invoicing, job costing, CIA, netting, and milestones within required timeframes
- Adopt best practice models across all activities
- Other duties as directed by supervisors or management
Must have some freight or Transport would be advantage be PC literate
Working Monday to Friday pm
