Business Support Assistant

Business Support Assistant
Location: Churchill Court, 2 Westmoreland Road, Bromley, BR1 1AS
Start Date: ASAP                                               
Contract Duration: 6+ Month
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 13.11 per hour
Job Ref: OR16435
 
Job Responsibilities

• Work in the Bromley office 3 days a week and from home 2 days a week.

• Deliver high-quality, customer-focused service to meet the needs of managers and users.

• Respond to inquiries promptly and professionally using Council IS systems.

• Listen to callers to understand their needs and provide updated information.

• Handle many phone calls, emails, and online inquiries.

• Enter referrals from the police and an online portal into the system.

• Upload documents to case files.

• Use the Council's Liquid Logic and EHM systems.

• Use Microsoft Outlook for professional email communication.

Person Specifications

• Must Have:

  • Experience as a business support officer in a local authority.

• Nice to Have:

  • Experience working in a MASH team.

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