Customer Service Admin

Pertemps

Posted a day ago, valid for 5 hours

Aylesbury, Buckinghamshire HP17 8YJ, England

Full Time

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Sonic Summary

Pertemps Aylesbury is seeking a Customer Service Administrator for a logistics client located outside of Aylesbury.
The position offers a salary ranging from £27,000 to £32,000 per year.
Candidates should have previous order processing and account management experience, along with strong customer service skills.
The role involves building client relationships, responding to inquiries, and managing orders and deliveries.
The working hours are from 9 am to 5 pm and proficiency in Microsoft packages is required.

Customer Service Administrator - AylesburyPertemps Aylesbury is currently recruiting for an Customer Service Administrator for our Logistics client based outside of Aylesbury.Hours: 9 am-5 pmSalary: £27,000 - £32,000Duties:- Building and maintaining strong relationships with a portfolio of clients- Responding to emails and incoming calls from clients- Regularly communicating with clients to ensure satisfaction and address any issues- Processing and organising day-to-day orders and deliveries on multiple online systems- Ensuring orders are invoiced according to each client- Liaising with customers regarding stock transfers, stock issues, miss picks, customer changes, damages, and tracking information- Preparing costing and quoting jobs- Working with the warehouse and other office members to manage the process- Booking in deliveriesRequirements:- Previous order processing and account management experience- Great customer service experience- Confident in Microsoft packagesIf you would be interested, please apply or call Corinne at Pertemps.

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