Back to searchCustomer Service Admin
Pertemps Aylesbury
Posted a day ago, valid for 5 hours
Aylesbury, Buckinghamshire HP20 2SA, England
£27,000 - £30,000 per annum
Full Time
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Sonic Summary
- Pertemps Aylesbury is seeking a Customer Service Administrator for a logistics client located outside of Aylesbury.
- The position offers a salary range of £27,000 to £32,000 and requires previous experience in order processing and account management.
- Key responsibilities include building client relationships, managing orders and deliveries, and ensuring client satisfaction through effective communication.
- Candidates should possess strong customer service skills and be confident in using Microsoft packages.
- The working hours for this role are from 9 am to 5 pm.
Pertemps Aylesbury is currently recruiting for an Customer Service Administrator for our Logistics client based outside of Aylesbury.
Hours: 9 am-5 pm
Salary: 27,000 - 32,000
Duties:
- Building and maintaining strong relationships with a portfolio of clients
- Responding to emails and incoming calls from clients
- Regularly communicating with clients to ensure satisfaction and address any issues
- Processing and organising day-to-day orders and deliveries on multiple online systems
- Ensuring orders are invoiced according to each client
- Liaising with customers regarding stock transfers, stock issues, miss picks, customer changes, damages, and tracking information
- Preparing costing and quoting jobs
- Working with the warehouse and other office members to manage the process
- Booking in deliveries
Requirements:
- Previous order processing and account management experience
- Great customer service experience
- Confident in Microsoft packages
If you would be interested, please apply or call Corinne at Pertemps.
