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- 33,000 Starting Salary
- Monday To Friday 8.30am - 5.30pm (37.5 Hour Week)
- 1 Saturday Morning In 6 (Paid Overtime x 1.5)
- Unique Opportunity For Anyone In Automotive Aftersales Warranty / Service / Technician Looking For Something Different!
- Full Training Provided
Benefits of the Warranty Claims Engineer role include:
- Competitive starting salary of 33,000 per annum
- Paid overtime at 1.5x rate ( Saturdays on a rota basis)
- Working hours Monday to Friday, 8:30am to 5:30pm
- Company pension scheme and free on-site parking
- Modern, warm, and friendly office environment in central Aylesbury
- Opportunities for career progression and professional development
- Assessing, authorising, and processing warranty claims in accordance with product coverage and policy terms
- Communicating effectively with customers, dealerships, repairers, and suppliers
- Arranging repairs and verifying supporting documentation
- Handling customer enquiries promptly and professionally
- Responding to repair and claim queries, resolving issues, and managing difficult situations with empathy
- Monitoring claims and preparing reports, ensuring adherence to GDPR principles
- Excellent technical knowledge of modern vehicles
- Strong communication skills, both verbal and written
- Attention to detail and organisation skills
- Calm, friendly, and professional approach when dealing with customers
- Proficient in MS Word, Excel, and Outlook; training provided on company systems
- Previous experience in warranty claims is desirable but not essential
- Team player with good interpersonal skills and conflict management abilities
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
