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Service Sales Consultant (Instrumentation / Process Automation)
South - Birmingham, London
From £50k + Bonus + Company Car + Benefits
Role + Responsibilities for a Service Sales Consultant:
Endress+Hauser is seeking a dynamic and results-driven Service Sales Consultant to join our regionalteams. This role focuses on driving sales of our service offeringswithin the assigned territory. You will play a key role in building relationships, identifying customer needs, and delivering tailored service-based solutions that enhance operational efficiency and customer satisfaction.
Main responsibilities for a Service Sales Consultant:
Customer Engagement:
Developing and maintaining strong relationships with customers within the assigned region.
Acting as a trusted advisor to customers, understanding their operational challenges and identifying opportunities for our service offerings.
Sales Execution:
Promoting and selling Endress+Hausers portfolio of services (e.g., calibration, maintenance, training, and technical support)
Achieving or exceeding sales targets for our service revenue in the designated territory.
Technical Expertise:
Providing in-depth knowledge of Endress+Hauser services to address customer inquiries.
Collaborating with technical teams to design and propose customised solutions.
Market Development:
Identifying new opportunities within the customer base for service growth.
Staying informed about industry trends, competitive offerings, and customer challenges.
Participating in regional events, workshops, and customer training sessions to promote Endress+Hausers capabilities.
Account Management:
Monitoring and following up on service contracts, renewals, and ongoing customer support.
Preparing and managing proposals, quotes, and negotiations.
Ensuring customer satisfaction through regular follow-ups and proactive issue resolution.
Working with existing Area sales Managers to develop opportunities in Service.
Qualification + Profile for a Service Sales Consultant:
Proven track record of consultative selling
3+ years of experience in sales, preferably in services or solutions within industrial automation or process industries.
Strong understanding of process automation and related service applications.
Excellent communication and presentation skills, with the ability to translate technical concepts into customer-focused solutions.
Proactive, self-motivated, and results-oriented mindset.
Willingness to travel regionally to meet with customers
Benefits + Perks for a Service Sales Consultant:
- The security of working for an international family-owned company who are a global driver within measurement instrumentation.
- Company car (hybrid option) or Lease car / Car allowance
- Excellent training facilities and personal development plans for your career growth
- Flexible working
- Family social events throughout the year
- Excellent pension scheme
- Increase in annual leave with length of service.
Who we are
Endress+Hauser is a global leader in measurement instrumentation, services and solutions for industrial process engineering. Despite employing over 15,000 people worldwide, we have remained a family company, and are proud of our close-knit working environment. There are always two sides to working with us - the professional and the personal. Together they add up to a more rewarding career, day in and day out.
