Senior Account Manager
Pertemps Aylesbury
Posted 7 days ago, valid for 5 days
Aylesbury, Buckinghamshire HP20 2SA, England

£35,000 - £40,000 per annum
Full Time
By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.
SonicJobs' Terms & Conditions and Privacy Policy also apply.
Sonic Summary
- Pertemps Aylesbury is seeking an experienced Senior Account Manager for a logistics role based in Aylesbury.
- The position requires managing key accounts, ensuring efficient execution of their requirements, and maintaining high service levels.
- The salary for this role is between £35,000 and £40,000, depending on experience.
- Candidates should have previous experience in client management and logistics, along with a driving license and access to a car.
- This is an office-based role with hours from 9am to 5pm, and may require availability during evenings and weekends.
Pertemps Aylesbury is currently recruiting for a experienced Senior Account Manager for our client based in Aylesbury.
As a Senior Account Manager, you will be responsible for working closely with key accounts to ensure efficient management and execution of their requirements while setting expectations and working within the limits and needs of the business.
Salary: 35,000 - 40,000 (DOE)
Hours: 9am-5pm
Office based role
Duties:
- Manage all contact with clients from enquiry to completion for all projects, including:
- Using the online system to handle day to day orders, focusing heavy on customer service and displaying extensive organisational skills.
- Preparing quotations, presentations, risk assessments/method statements and/or relevant Health & Safety docs for a variety of different events through Microsoft programmes.
- Overseeing the booking of all necessary staff, couriers and agency staff where required.
- Organising and managing all logistics (such as scheduling necessary equipment, booking trucking, carnet manifests, accommodation, and any other operational and administrative event related tasks.
- Resolve any issues that arise within each job and handle any client complaints, ensuring timely and effective resolution. (Potentially out of hours as necessary)
- Ensure service levels are always maintained to the highest of standards.
- Be available on the phone / email during events (this will include evening and weekends as necessary), this will also include Microsoft Teams, Google Meets and Zoom calls.
- Ensuring all costs and overtime is tracked, updated and completed within the deadline across all reporting tools for the finance team within the deadline period
Requirements:
- Previous experience in managing clients and arranging logistics
- A driving licence and access to your own car due to the location
- Experience of a warehouse management system advantageous
- Proficient in using MS Office packages, including excel
If you would be interested, please apply or call Corinne at Pertemps.