Back to searchAccount Executive
KHR Recruitment Specialists
Posted a day ago, valid for 20 days
Aylesford, Kent ME20, England
£30,000 - £35,000 per year
Full Time
Retirement Plan
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Sonic Summary
- Our client, a leading European manufacturer of sustainable products, is seeking an Account Executive in Aylesford.
- The role involves managing customer inquiries, processing orders, and identifying new sales opportunities to enhance customer service.
- Candidates should have proven experience in sales support or customer service and be proficient with CRM/ERP systems.
- The position offers a salary of £25,000 to £30,000, along with benefits such as a 10% annual bonus and 25 days of holiday.
- The ideal candidate will have strong communication skills and the ability to thrive in a fast-paced environment.
Position Overview:
As an Account Executive, you will be the first point of contact for customers, distributors, and contractors. Your role is central to providing an excellent customer experience. You will manage incoming enquiries, process orders, and proactively engage with existing customers to identify new sales opportunities, ensuring a smooth and efficient service from start to finish.
Responsibilities:
- Serve as the main contact for all customer enquiries by phone and email.
- Process customer orders accurately using the company's ERP system.
- Proactively follow up with customers regarding their orders and requirements.
- Use CRM data to identify and target sales opportunities.
- Collaborate with internal teams to ensure on-time deliveries.
- Support the external sales team with quotations and projects.
- Maintain accurate and up-to-date records in the CRM system.
- Contribute ideas to improve customer service and efficiency.
Requirements:
- Proven experience in a sales support or customer service role.
- Excellent written and verbal communication skills.
- Strong attention to detail and a high level of accuracy.
- Proficient with CRM/ERP systems and Microsoft Office, especially Excel.
- A proactive and solution-focused approach to solving problems.
- Ability to prioritise tasks in a fast-paced environment.
- A team player with strong organisational skills.
Benefits:
Annual 10% bonus
25 days holiday plus bank holidays
Wellbeing days or membership
Company pension scheme
Excellent working hours (8am-5pm Mon-Thurs, 8am-2.30pm Fri)
Alongside these benefits, you will join a collaborative and positive team. This company fosters a culture of continuous improvement and supports its employees to achieve great results together.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
