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- Act as first point of contact for all client and customer enquiries – managing inbound emails, calls and visitor coordination
- Support the MD and General Manager with day-to-day communications and planning
- Assist with event organisation, client visits, and travel arrangements
- Oversee internal logistics, diary management, meetings, hotel bookings, file management and ad hoc project support
- Manage basic finance processes, invoicing, cashflow tracking, expenses, and bookkeeping (liaising with external accountants on VAT and month-end reporting)
- Support internal reporting, helping to improve the efficiency of the business (e.g. reducing vacant vs. booked hours)
- Assist with operational projects, such as vehicle movements and international documentation preparation
- A dependable and proactive individual with a strong work ethic and high attention to detail
- Excellent communication skills with confidence dealing with high-value clients and senior stakeholders
- Highly organised, adaptable, and capable of managing multiple tasks in a fast-paced, changing environment
- Previous experience in a similar office-based, operational support or executive assistant role
- Experience within a small business or automotive setting would be advantageous
- Basic bookkeeping or finance administration knowledge (Xero experience a bonus)
- Additional language skills are beneficial but not essential
